Most colors and sizes are available as In-Stock. Additional colors and sizes are available as Special Order. Please review the terms appropriate for the product you are ordering.
Dress orders shall be processed and shipped upon confirmation of your online order, subject to availability.
We will accept returns for any reason. Returns must be initiated within 30 days of receipt, be in original condition and packing materials, and with the attached home removal security tag still affixed. Once the security tag has been removed from the item, we will not accept that item for return or exchange. We will not accept altered garments, and we do not alter garments for customers.
We do not accept exchanges. If the garment does not fit, or you would prefer to order another style, you must first return your garment and place another order.
Special Order Terms
This style is cut-to-order. Allow 10 weeks for delivery. Plan to receive it at least 2 weeks prior to the wedding. We strongly recommend that you order your dress 4 months before the wedding, or earlier. If your order is ready before the projected ready date, it will be sent out earlier. To inquire about a Rush Order, contact a Dessy Stylist.
Payment and Order Changes:
Full payment for your order is required when we begin the production of your garment. Your order is binding within 24 hours of placement online. We are unable to change sizes or cancel orders after this time. No exceptions.
All of our special order garments are made only after your order is placed, all sales are final. We will accept an exchange should the item(s) received be defective, provided that we are notified within 5 days of receipt of the item(s). Dessy Group is not responsible should an incorrect size be ordered, please be sure to refer to our size chart when ordering. Should an exchange be necessary please notify Dessy Group immediately to request a return authorization. Items must be returned to us in the original condition within 10 days of receipt of said items using the ARS label provided at the time of return authorization issuance. Garments that have been altered cannot be accepted for exchange, and we do not alter dresses for customers. For exchanges, please contact customer support.